Complete Benefit Alliance

Why Choose CBA?

Our mission at CBA is to improve your employee benefits process by providing the highest level of personalized customer service to deliver a win-win experience at both the employee and employer levels.

we

Question

we

Adapt

we

Deliver

Question

Through a series of in-depth meetings, we discover the needs, goals and objectives of your company and employees.

Adapt

With the knowledge gleaned from the questioning phase, we prepare an action plan to deliver the benefits that best serve your needs.

Deliver

Following our action plan, we deliver a full-service enrollment campaign – one that’s easy, clear, and accurate for you and your employees.

CBA At A Glance

An independent, privately owned company working with agents and brokers in the insurance marketplace.


Core Values

Our Core Values guide our actions and ensure we do the right things the right way on every step of every project. This is how we distinguish ourselves in our industry. And how we earn the trust of our clients. Philippians 4:8 inspired our Core Values.

Executive Team Bios
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RESPECT

We treat people in the same way that we want to be treated and value the unique capabilities and contributions of each person. Every day, we strive to be fully engaged with our families, friends and communities.

TRUTH, HONESTY & INTEGRITY

Truth, honesty and integrity are essential to CBA. We do what we say we will do, speak the truth and are committed to doing the right thing.

SERVICE

Service is at the heart of all we do. We are passionately committed to excellence in customer service, to placing the needs of our clients first and to doing everything necessary to create desired outcomes for our clients, partners and employees.

EXCELLENCE

We are committed to the highest level of personal performance. To accomplish this, we take accountability for every aspect of our work, keep promises and nurture a culture where every employee adds value.

SUCCESS

We are optimistic and confident, driven by the desire to see our clients succeed. We are keenly aware, however, that we achieve success as a team, not as individuals. This is why we do not tolerate those who put their own interests above those of our clients, colleagues and partners. We are thankful for every blessing given to us.

We appreciate that you arranged for a Spanish-speaking representative for our Hispanic employees. Your staff was very helpful and willing to do anything necessary to make our enrollment successful.

ANITA WALKER

Director of Human Resources
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