Complete Benefit Alliance

Our Process

At CBA, we elevate benefit awareness and employee engagement through creative enrollment strategies and effective communication. Our process is carefully tailored to communicate, customize, enroll, administer, and benefit you.

What We Do

Many companies make every effort to deal with the complexity of a benefits enrollment but fail to completely communicate to their employees a full understanding of their options. CBA is here to make the enrollment experience more efficient and effective. We are a company committed to achieving excellence through reliability and superior service. Our experience, resources, and strategic alliances ensure our capacity to achieve that excellence for you now and in the future.

We have proven integrated solutions with the top insurance carriers to provide seamless execution of the benefits enrollment process for your company. Ensuring we fulfill your company’s vision for a smooth enrollment process, while alleviating burdens on your company’s HR staff.

Pre-Enrollment Services
  • Partner with your HR Team to design an enrollment process to suit your company’s needs based on employee locations, system requirements, and your company’s culture
  • Develop and deliver a personalized marketing campaign with announcements, posters, brochures, or mail pieces to engage your employees in the upcoming enrollment
Scheduling Tool
  • The Book-It scheduling tool enhances the enrollment experience by enabling employees to make an appointment to enroll in their benefits at his or her convenience
  • Appointments can be made for both a Call Center enrollment or an onsite, face-to-face meeting with a Benefit Navigator

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Benefit Administration System
  • Premier, comprehensive solution that streamlines benefits enrollment and administration.
  • Advanced technology provides security, accessibility, data management and reporting.
  • Affordable Care Act (ACA) Compliant
  • In addition to CBA’s dynamic Benefit Administration System, we have a proven history and ability to seamlessly work with a client’s pre-existing system (over 25 platforms). As a result, an employer’s current technology is reinvigorated by receiving tutorials on how better to access and navigate their own software.
Enrollment Services
  • Licensed, benefit navigators consistently provide a personalized enrollment experience via multiple methods: on-site, our state-of-the-art Call Center, online through the Internet or Intranet portals or a combination of the above.
  • Multilingual written and verbal communications
  • Perpetual enrollment solutions for new employees
  • National enrollment capabilities with the feel of local service
Post-Enrollment Services
  • Benefit election confirmation statements for each employee
  • Electronic data management between your company and vendors
  • Data cleansing of employee, dependent, and beneficiary information
  • Total compensation statements
  • Customized payroll file and benefit summary statements for HR records

I’ve gone through enough renewals to say that this is by far the best I’ve seen. I’ve only worked for Fortune 50 companies and I’ve never seen this level of personal attention and detail.


Velocity Express, Syosset Division